{"id":2309,"date":"2016-02-12T09:07:37","date_gmt":"2016-02-12T09:07:37","guid":{"rendered":"http:\/\/izanka.coming-soon.info\/?page_id=2309"},"modified":"2025-10-15T13:25:38","modified_gmt":"2025-10-15T13:25:38","slug":"politika-privatnosti","status":"publish","type":"page","link":"https:\/\/izanka-zadar.hr\/en\/politika-privatnosti\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2309\" class=\"elementor elementor-2309\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e59b4df e-flex e-con-boxed e-con e-parent\" data-id=\"7e59b4df\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t\t<div class=\"e-con-inner\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-5cf7620d elementor-widget elementor-widget-text-editor\" data-id=\"5cf7620d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<p><strong>PRIVACY POLICY AND PERSONAL DATA PROTECTION<\/strong><\/p>\n\n\n\n<p><strong>I\u017dANKA-ZADAR D.O.O.<\/strong><br \/>Otona Ivekovi\u0107a 26, 23000 Zadar<br \/><strong>OIB:<\/strong>\u00a063843917860<br \/><strong>Contact<\/strong>\u00a0+385 23 331199<br \/><strong>E-mail:<\/strong>\u00a0<a href=\"https:\/\/mailto:info@izanka-zadar.hr\/en\/\">info@izanka-zadar.hr<\/a><br \/><strong>Web:<\/strong>\u00a0<a href=\"https:\/\/izanka-zadar.hr\/en\/\">www.izanka-zadar.hr<\/a><\/p>\n\n\n\n<p><strong>Effective date:<\/strong>\u00a001.10.2025<br \/><strong>Last updated:<\/strong> 01.10.2025<\/p>\n\n\n\n<p>&nbsp;<\/p>\n<p><strong>1. IDENTIFICATION OF THE DATA CONTROLLER<\/strong><\/p>\n<p>The controller of your personal data is:<\/p>\n\n\n\n\n\n<p><strong>I\u017dANKA-ZADAR D.O.O.<\/strong><br \/>Otona Ivekovi\u0107a 26, 23000 Zadar<br \/>OIB: 63843917860<br \/>E-mail:\u00a0<a href=\"https:\/\/mailto:info@izanka-zadar.hr\/en\/\">info@izanka-zadar.hr<\/a><br \/>Phone: +385 23 331199<\/p>\n\n\n\n<p>For all questions related to the protection of your data, you can contact the above contact information.<\/p>\n\n\n\n<p>&nbsp;<\/p>\n<p><strong>2. COLLECTION AND TYPES OF PERSONAL DATA<\/strong><\/p>\n\n\n\n<p><strong>2.1. Data we collect directly from you:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Identifikacijski podaci:<\/strong>\u00a0ime, prezime<\/li>\n\n\n\n<li><strong>Contact information:<\/strong>\u00a0address, email, phone number<\/li>\n\n\n\n<li><strong>Order information:<\/strong>\u00a0purchase history, preferences<\/li>\n\n\n\n<li><strong>Payment information:<\/strong>\u00a0(when paying online)<\/li>\n<\/ul>\n\n\n\n<p><strong>2.2. Data we collect automatically:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Specifications:<\/strong>\u00a0IP address, browser type, device<\/li>\n\n\n\n<li><strong>Lokacijski podaci:<\/strong> op\u0107eniti podaci na temelju IP adrese.<\/li>\n<\/ul>\n\n\n<li><strong>Podaci o kori\u0161tenju:<\/strong>\u00a0pregledane stranice, vrijeme posjeta<\/li>\n\n\n\n\n\n<p>&nbsp;<\/p>\n<p><strong>3. PURPOSES OF PROCESSING AND LEGAL BASIS<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table\">\n<table class=\"has-fixed-layout\">\n<thead>\n<tr>\n<td>\n<p>Purpose of processing<\/p>\n<\/td>\n<td>\n<p>Legal basis (GDPR)<\/p>\n<\/td>\n<td>\n<p>Details<\/p>\n<\/td>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>\n<p><strong>Contract execution<\/strong><\/p>\n<\/td>\n<td>\n<p>Article 6(1)(b)<\/p>\n<\/td>\n<td>\n<p>Order processing, delivery, invoicing<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<p><strong>Legal obligation<\/strong><\/p>\n<\/td>\n<td>\n<p>Article 6(1)(c)<\/p>\n<\/td>\n<td>\n<p>Keeping accounts for 11 years, bookkeeping<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<p><strong>Legitimate interest<\/strong><\/p>\n<\/td>\n<td>\n<p>Article 6(1)(f)<\/p>\n<\/td>\n<td>\n<p>Service improvement, system security<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<p><strong>Consent<\/strong><\/p>\n<\/td>\n<td>\n<p>Article 6(1)(a)<\/p>\n<\/td>\n<td>\n<p><strong>For direct marketing ONLY<\/strong><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n\n\n\n<p>&nbsp;<\/p>\n<p><strong>4. DIRECT MARKETING (ONLY WITH CONSENT)<\/strong><\/p>\n\n\n\n<p><strong>4.1. Based on consent, we may:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Send e-mail notifications about new products and promotions<\/li>\n\n\n\n<li>Personalize offers based on purchase history<\/li>\n\n\n\n<li>Use data for targeted ads via Google Ads<\/li>\n<\/ul>\n\n\n\n<p><strong>4.2. Your rights regarding marketing:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>You can withdraw your consent<\/strong>\u00a0at any time<\/li>\n\n\n\n<li><strong>Objection to profiling<\/strong>\u00a0for marketing purposes<\/li>\n\n\n\n<li><strong>Unsubscribe from e-mail messages<\/strong> via the link in each message<\/li>\n<\/ul>\n\n\n\n<p>&nbsp;<\/p>\n<p><strong>5. DATA SHARING WITH THIRD PARTIES<\/strong><\/p>\n\n\n\n<p><strong>5.1. Trusted service providers:<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table\">\n<table class=\"has-fixed-layout\">\n<thead>\n<tr>\n<td>\n<p>Service provider<\/p>\n<\/td>\n<td>\n<p>Purpose<\/p>\n<\/td>\n<td>\n<p>Basis<\/p>\n<\/td>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>\n<p><strong>Croatian post service (Hrvatska po\u0161ta)<\/strong><\/p>\n<\/td>\n<td>\n<p>Product delivery<\/p>\n<\/td>\n<td>\n<p>Contract execution<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<p><strong>Google Analytics<\/strong><\/p>\n<\/td>\n<td>\n<p>Traffic analysis<\/p>\n<\/td>\n<td>\n<p>Legitimate interest<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<p><strong>Google Ads<\/strong><\/p>\n<\/td>\n<td>\n<p>Targeted ads<\/p>\n<\/td>\n<td>\n<p><strong>Consent<\/strong><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<p><strong>Payment service providers<\/strong><\/p>\n<\/td>\n<td>\n<p>Payment processing<\/p>\n<\/td>\n<td>\n<p>Contract execution<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n\n\n\n<p><strong>5.2. International data transfer:<\/strong><\/p>\n\n\n\n<p>Data is mainly processed within the EU. If it is transferred outside the EU, we will ensure appropriate protection in accordance with the GDPR.<\/p>\n\n\n\n<p>&nbsp;<\/p>\n<p><strong>6. USER RIGHTS UNDER GDPR<\/strong><\/p>\n\n\n\n<p>You have the following rights that you can exercise through\u00a0<a href=\"https:\/\/mailto:info@izanka-zadar.hr\/en\/\">info@izanka-zadar.hr<\/a>:<\/p>\n\n\n\n<p><strong>6.1. Fundamental rights:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><strong>Right to access<\/strong> the data we process about you<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Right to correction<\/strong> of inaccurate data<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Right to erasure<\/strong> (the \u201cright to be forgotten\u201d)<\/li>\n\n\n\n<li><strong>Right to restriction of processing<\/strong><\/li>\n<\/ul>\n\n\n\n<p><strong>6.2. Rights specific to marketing:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><strong>Right to object<\/strong> to processing for direct marketing<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Right to object<\/strong> to profiling for marketing purposes<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Right to data portability<\/strong> (for data provided through consent)<\/li>\n<\/ul>\n\n\n\n<p><strong>6.3. Deadlines for response:<\/strong><\/p>\n\n\n\n<p class=\"translation-block\">We will respond to your requests <strong>within 30 days<\/strong>.<\/p>\n\n\n\n<p>&nbsp;<\/p>\n<p><strong>7. DURATION OF DATA STORAGE<\/strong><\/p>\n\n\n\n<p>We retain data for as long as necessary to fulfill the purpose, and no longer than in accordance with legal retention obligations (e.g. 11 years for invoices)<\/p>\n\n\n\n\n\n<figure class=\"wp-block-table\">\n<table class=\"has-fixed-layout\">\n<thead>\n<tr>\n<td>\n<p>Data type<\/p>\n<\/td>\n<td>\n<p>Duration of storage<\/p>\n<\/td>\n<td>\n<p>Basis<\/p>\n<\/td>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>\n<p><strong>Accounts and fiscal documentation<\/strong><\/p>\n<\/td>\n<td>\n<p>11 years<\/p>\n<\/td>\n<td>\n<p>Legal obligation<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<p><strong>Order data<\/strong><\/p>\n<\/td>\n<td>\n<p>5 years from last purchase<\/p>\n<\/td>\n<td>\n<p>Legitimate interest<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<p><strong>Consent for marketing<\/strong><\/p>\n<\/td>\n<td>\n<p>Until consent is withdrawn<\/p>\n<\/td>\n<td>\n<p>Consent<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<p><strong>Email communication<\/strong><\/p>\n<\/td>\n<td>\n<p>2 years<\/p>\n<\/td>\n<td>\n<p>Legitimate interest<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n<figure class=\"wp-block-table\"><\/figure>\n<p><strong>8. DATA SECURITY<\/strong><\/p>\n\n\n\n<p>We implement appropriate technical and organizational measures to protect your data, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Data encryption in transit and at rest<\/li>\n\n\n\n<li>Regular security updates<\/li>\n\n\n\n<li>Limited access to data only to authorized persons<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>9. COOKIES<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"9\"><\/ol>\n\n\n\n<p><strong>9.1. Types of cookies we use:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>A) Necessary cookies:<\/strong><\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li>They enable the website to function.<\/li>\n\n\n\n<li><strong>They do not require consent and do not store personal data.<\/strong><\/li>\n<\/ul>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>B) Analytical cookies:<\/strong><\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Google Analytics \u2013 collects anonymous data<\/li>\n\n\n\n<li class=\"translation-block\"><strong>You can disable them<\/strong> via your browser settings.<\/li>\n<\/ul>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>C) Marketing cookies:<\/strong><\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Only with your explicit consent<\/strong><\/li>\n\n\n\n<li>They are used for targeted ads<\/li>\n<\/ul>\n\n\n\n<p><strong>9.2. Cookie management:<\/strong><\/p>\n\n\n\n<p>You can manage cookies through your browser settings or our consent banner.<\/p>\n\n\n\n<p><strong>9.3 List of cookies we use<\/strong><\/p>\n\n\n\n<p class=\"wp-block-heading\"><strong>Necessary<\/strong><\/p>\n\n\n\n<div class=\"_tableContainer_1rjym_1\">\n<div class=\"group _tableWrapper_1rjym_13 flex w-fit flex-col-reverse\" tabindex=\"-1\">\n<table class=\"w-fit min-w-(--thread-content-width)\" data-start=\"1555\" data-end=\"2034\">\n<thead data-start=\"1555\" data-end=\"1584\">\n<tr data-start=\"1555\" data-end=\"1584\">\n<th data-start=\"1555\" data-end=\"1565\" data-col-size=\"sm\">Cookie<\/th>\n<th data-start=\"1565\" data-end=\"1576\" data-col-size=\"sm\">Duration<\/th>\n<th data-start=\"1576\" data-end=\"1584\" data-col-size=\"xl\">Description<\/th>\n<\/tr>\n<\/thead>\n<tbody data-start=\"1613\" data-end=\"2034\">\n<tr data-start=\"1613\" data-end=\"1806\">\n<td data-start=\"1613\" data-end=\"1643\" data-col-size=\"sm\"><strong data-start=\"1615\" data-end=\"1642\">wpEmojiSettingsSupports<\/strong><\/td>\n<td data-start=\"1643\" data-end=\"1652\" data-col-size=\"sm\">session<\/td>\n<td data-start=\"1652\" data-end=\"1806\" data-col-size=\"xl\">WordPress sets this cookie when a user uses emojis on a WordPress page. It helps determine whether the browser can display emojis correctly.<\/td>\n<\/tr>\n<tr data-start=\"1807\" data-end=\"2034\">\n<td data-start=\"1807\" data-end=\"1831\" data-col-size=\"sm\"><strong data-start=\"1809\" data-end=\"1830\">cookieyes-consent<\/strong><\/td>\n<td data-start=\"1831\" data-end=\"1842\" data-col-size=\"sm\">1 year<\/td>\n<td data-start=\"1842\" data-end=\"2034\" data-col-size=\"xl\">CookieYes sets this cookie to remember the user's consent settings so that they are respected on subsequent visits to the site. It does not collect or store any personal information about visitors.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div>\n\n\n\n<h4 class=\"wp-block-heading\">\u00a0<\/h4>\n\n\n\n<p class=\"wp-block-heading\"><strong>Analytical<\/strong><\/p>\n\n\n\n<div class=\"_tableContainer_1rjym_1\">\n<div class=\"group _tableWrapper_1rjym_13 flex w-fit flex-col-reverse\" tabindex=\"-1\">\n<table class=\"w-fit min-w-(--thread-content-width)\" data-start=\"2281\" data-end=\"2838\">\n<thead data-start=\"2281\" data-end=\"2310\">\n<tr data-start=\"2281\" data-end=\"2310\">\n<th data-start=\"2281\" data-end=\"2291\" data-col-size=\"sm\">Cookie<\/th>\n<th data-start=\"2291\" data-end=\"2302\" data-col-size=\"sm\">Duration<\/th>\n<th data-start=\"2302\" data-end=\"2310\" data-col-size=\"xl\">Description<\/th>\n<\/tr>\n<\/thead>\n<tbody data-start=\"2339\" data-end=\"2838\">\n<tr data-start=\"2339\" data-end=\"2555\">\n<td data-start=\"2339\" data-end=\"2361\" data-col-size=\"sm\"><strong data-start=\"2341\" data-end=\"2360\">sbjs_migrations<\/strong><\/td>\n<td data-start=\"2361\" data-end=\"2370\" data-col-size=\"sm\">session<\/td>\n<td data-start=\"2370\" data-end=\"2555\" data-col-size=\"xl\">Sourcebuster sets this cookie to identify the source of the visit and stores information about user actions. It is used to improve the user experience on the website.<\/td>\n<\/tr>\n<tr data-start=\"2556\" data-end=\"2606\">\n<td data-start=\"2556\" data-end=\"2579\" data-col-size=\"sm\"><strong data-start=\"2558\" data-end=\"2578\">sbjs_current_add<\/strong><\/td>\n<td data-start=\"2579\" data-end=\"2588\" data-col-size=\"sm\">session<\/td>\n<td data-start=\"2588\" data-end=\"2606\" data-col-size=\"xl\">Same as above.<\/td>\n<\/tr>\n<tr data-start=\"2607\" data-end=\"2655\">\n<td data-start=\"2607\" data-end=\"2628\" data-col-size=\"sm\"><strong data-start=\"2609\" data-end=\"2627\">sbjs_first_add<\/strong><\/td>\n<td data-start=\"2628\" data-end=\"2637\" data-col-size=\"sm\">session<\/td>\n<td data-start=\"2637\" data-end=\"2655\" data-col-size=\"xl\">Same as above.<\/td>\n<\/tr>\n<tr data-start=\"2656\" data-end=\"2702\">\n<td data-start=\"2656\" data-end=\"2675\" data-col-size=\"sm\"><strong data-start=\"2658\" data-end=\"2674\">sbjs_current<\/strong><\/td>\n<td data-start=\"2675\" data-end=\"2684\" data-col-size=\"sm\">session<\/td>\n<td data-start=\"2684\" data-end=\"2702\" data-col-size=\"xl\">Same as above.<\/td>\n<\/tr>\n<tr data-start=\"2703\" data-end=\"2747\">\n<td data-start=\"2703\" data-end=\"2720\" data-col-size=\"sm\"><strong data-start=\"2705\" data-end=\"2719\">sbjs_first<\/strong><\/td>\n<td data-start=\"2720\" data-end=\"2729\" data-col-size=\"sm\">session<\/td>\n<td data-start=\"2729\" data-end=\"2747\" data-col-size=\"xl\">Same as above.<\/td>\n<\/tr>\n<tr data-start=\"2748\" data-end=\"2792\">\n<td data-start=\"2748\" data-end=\"2765\" data-col-size=\"sm\"><strong data-start=\"2750\" data-end=\"2764\">sbjs_udata<\/strong><\/td>\n<td data-start=\"2765\" data-end=\"2774\" data-col-size=\"sm\">session<\/td>\n<td data-start=\"2774\" data-end=\"2792\" data-col-size=\"xl\">Same as above.<\/td>\n<\/tr>\n<tr data-start=\"2793\" data-end=\"2838\">\n<td data-start=\"2793\" data-end=\"2812\" data-col-size=\"sm\"><strong data-start=\"2795\" data-end=\"2811\">sbjs_session<\/strong><\/td>\n<td data-start=\"2812\" data-end=\"2820\" data-col-size=\"sm\">1 hour<\/td>\n<td data-start=\"2820\" data-end=\"2838\" data-col-size=\"xl\">Same as above.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div>\n\n\n\n<p>&nbsp;<\/p>\n<p><strong>10. CHANGES TO THE PRIVACY POLICY<\/strong><\/p>\n\n\n\n<p>We may update this Privacy Policy. We will post any changes on our website with an indication of the date of the last update.<\/p>\n\n\n\n<p>&nbsp;<\/p>\n<p><strong>11. CONTACT AND COMPLAINTS<\/strong><\/p>\n\n\n\n<p>For any questions or requests regarding data protection, please contact us at:<\/p>\n\n\n\n<p><strong>I\u017dANKA-ZADAR D.O.O.<\/strong><br \/>Otona Ivekovi\u0107a 26, 23000 Zadar<br \/>E-mail:\u00a0<a href=\"https:\/\/mailto:info@izanka-zadar.hr\/en\/\">info@izanka-zadar.hr<\/a><br \/>Phone: +385 23 331199<\/p>\n\n\n\n<p class=\"translation-block\">If you believe that your rights have not been respected, you have the right to file a complaint with the <strong>Agency for Personal Data Protection<\/strong> (AZOP).<\/p>\n\n\n\n<p><strong>Thank you for your trust!<\/strong><\/p>\n\n\n\n<p>&nbsp;<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>PRAVILA PRIVATNOSTI I ZA\u0160TITA OSOBNIH PODATAKA I\u017dANKA-ZADAR D.O.O.Otona Ivekovi\u0107a 26, 23000 ZadarOIB:\u00a063843917860Kontakt:\u00a0+385 23 331199E-mail:\u00a0info@izanka-zadar.hrWeb:\u00a0www.izanka-zadar.hr Datum stupanja na snagu:\u00a001.10.2025Zadnje a\u017eurirano: 01.10.2025 &nbsp; 1. IDENTIFIKACIJA UPRAVITELJA OBRADE Upravitelj obrade va\u0161ih osobnih podataka je: I\u017dANKA-ZADAR D.O.O.Otona Ivekovi\u0107a 26, 23000 ZadarOIB: 63843917860E-mail:\u00a0info@izanka-zadar.hrTel: +385 23 331199 Za sva pitanja vezana uz za\u0161titu va\u0161ih podataka mo\u017eete se obratiti na gore navedene [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2309","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Politika privatnosti - I\u017eanka Zadar | izanka-zadar.hr - Va\u0161a internet trgovina<\/title>\n<meta name=\"description\" content=\"Pravila privatnosti - I\u017eanka Zadar: pregledavanjem internetske stranice ne prikupljaju se podaci koji bi omogu\u0107ili osobnu identifikaciju.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/izanka-zadar.hr\/en\/politika-privatnosti\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politika privatnosti - 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