{"id":8612,"date":"2025-10-14T19:29:51","date_gmt":"2025-10-14T19:29:51","guid":{"rendered":"https:\/\/izanka-zadar.hr\/?page_id=8612"},"modified":"2025-10-15T13:22:33","modified_gmt":"2025-10-15T13:22:33","slug":"pomoc-i-cesta-pitanja","status":"publish","type":"page","link":"https:\/\/izanka-zadar.hr\/en\/pomoc-i-cesta-pitanja\/","title":{"rendered":"Help and FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"8612\" class=\"elementor elementor-8612\">\n\t\t\t\t<div class=\"elementor-element elementor-element-094883d e-flex e-con-boxed e-con e-parent\" data-id=\"094883d\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t\t<div class=\"e-con-inner\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-90dd2dc elementor-widget elementor-widget-heading\" data-id=\"90dd2dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Help and FAQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-674f6b7 e-flex e-con-boxed e-con e-parent\" data-id=\"674f6b7\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t\t<div class=\"e-con-inner\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-360baf6 elementor-widget elementor-widget-text-editor\" data-id=\"360baf6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>\u00a0<\/p><ol><li class=\"translation-block\"><strong> What types of fishing equipment do you produce?<\/strong><br>We produce high-quality <strong>longlines, bottom fishing rigs, trolling rigs, squid fishing rigs, hand line fishing rigs, kids hand line fishing sets, various types of reels and other products for sea fishing<\/strong>. We use quality materials so that our equipment can withstand the challenges of sea fishing.<\/li><\/ol><p><strong>\u00a0<\/strong><\/p><ol start=\"2\"><li class=\"translation-block\"><strong> Are your products suitable for all types of sea fishing?<\/strong><br>Yes, our equipment is adapted to different types of sea fishing (deep-sea, coastal, pelagic fishing, etc.). Some of our products are adapted to fishing from the shore (kids hand line fishing set, landing nets for children) and there is a particularly large selection of fishing tools for fishing from a boat. Thus, we offer products for fishing from a boat both at rest (hand line fishing rigs, squid fishing rigs) and from a moving boat (various squid trolling rigs and longlines).<\/li><\/ol><p><strong>\u00a0<\/strong><\/p><ol start=\"3\"><li class=\"translation-block\"><strong> Do you offer custom longlines?<\/strong><br>Yes! If you need <strong>specific hooks, nylon\/rope thickness or other adjustments<\/strong>, we can make longlines to your specifications. The price is adjusted for additional material and production time, and the delivery time is slightly longer.<\/li><\/ol><p><strong>\u00a0<\/strong><\/p><ol start=\"4\"><li class=\"translation-block\"><strong> Which areas do you deliver to?<\/strong><br>We currently deliver <strong>on the territory of Croatia<\/strong>, and by agreement we can handle international orders as well.<\/li><\/ol><p><strong>\u00a0<\/strong><\/p><ol start=\"5\"><li class=\"translation-block\"><strong> What payment methods do you accept?<\/strong><br>Payment is possible by <strong>transfer, card or cash on delivery<\/strong>.<\/li><\/ol><p><strong>\u00a0<\/strong><\/p><ol start=\"6\"><li class=\"translation-block\"><strong> How long does delivery take?<\/strong><br>The standard delivery time is <strong>2-5 business days<\/strong> within Croatia. For customized products (made-to-order longlines), the time is extended depending on the complexity of the order.<\/li><\/ol><p><strong>\u00a0<\/strong><\/p><ol start=\"7\"><li class=\"translation-block\"><strong> What if the product does not meet my expectations?<\/strong><br>We accept returns within <strong>14 days<\/strong> of receipt, provided that the product is undamaged and in its original packaging. Return shipping costs are paid by the buyer.<\/li><\/ol><p><strong>\u00a0<\/strong><\/p><ol start=\"8\"><li class=\"translation-block\"><strong> What if the product is damaged during delivery?<\/strong><br>In case of damage, <strong>contact us immediately<\/strong> with photos, and we will arrange a replacement or refund.<\/li><\/ol><p><strong>\u00a0<\/strong><\/p><ol start=\"9\"><li class=\"translation-block\"><strong> How to proceed in the event of a complaint?<\/strong><br>For complaints, contact us via <strong>e-mail or phone<\/strong>, and we will give you instructions for the further procedure.<\/li><\/ol><p><strong>\u00a0<\/strong><\/p><ol start=\"10\"><li><strong> How do I choose the right equipment for the type of fish I'm fishing for?<\/strong><\/li><\/ol><ul><li class=\"translation-block\">For larger bottom fish, we recommend rope longlines with larger, more durable hooks.<\/li><li class=\"translation-block\">Preset squid fishing rigs, which come in three different models, are ideal for squid.<\/li><li class=\"translation-block\">For <strong>coastal fish<\/strong> and <strong>predators<\/strong>, use preset trolling rigs (if you are fishing from a moving boat).<\/li><li class=\"translation-block\">For <strong>children and beginners<\/strong>, try out various models of kids hand line fishing sets.<\/li><\/ul><p><strong>\u00a0<\/strong><\/p><ol start=\"11\"><li><strong> How to properly maintain fishing equipment after fishing?<\/strong><\/li><\/ol><ul><li class=\"translation-block\"><strong>Clean it<\/strong> of dirt after use.<\/li><li class=\"translation-block\"><strong>Wash in fresh water<\/strong>\u00a0to prevent corrosion.<\/li><li class=\"translation-block\"><strong>Store in a dry and dark place<\/strong>\u00a0to keep the equipment in good condition and ready for reuse.<\/li><\/ul><p><strong>\u00a0<\/strong><\/p><ol start=\"12\"><li class=\"translation-block\"><strong> What if I choose the wrong size or type of equipment?<\/strong><br>You can return it within 14 days (see return policy) or contact us for advice on the correct selection.<\/li><\/ol><p><strong>\u00a0<\/strong><\/p><ol start=\"13\"><li><strong> How can I contact you for additional inquiries?<\/strong><br \/>You can contact us:<\/li><\/ol><ul><li>\ud83d\udcde\u00a0<strong>Telefonski<\/strong>: 023\/33 11 99<\/li><li>\u2709\u00a0<strong>E-mail<\/strong>: \u00a0izanka@zd.t-com.hr<\/li><li>\ud83d\udccd\u00a0<strong>Osobno<\/strong>: U na\u0161im poslovnicama u\u00a0<strong>Zadru i Splitu<\/strong>.<\/li><\/ul><p><strong>\u00a0<\/strong><\/p><ol start=\"14\"><li class=\"translation-block\"><strong> Do you offer fishing educational content?<\/strong><br>We are currently working on a\u00a0<strong>fishing blog and guides<\/strong>, so keep an eye on our social media and website for new tips!<\/li><\/ol><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Pomo\u0107 i \u010desta pitanja \u00a0 Koje vrste ribolovnog materijala proizvodite?Proizvodimo visokokvalitetne\u00a0parangale, samice, panule, lignjarice, kan\u010danice, tunjice, razne vrste motavila, volige i druge proizvode za morski ribolov. Koristimo kvalitetne materijale kako bi na\u0161a oprema izdr\u017eala izazove morskog ribolova. \u00a0 Jesu li va\u0161i proizvodi prikladni za sve vrste morskog ribolova?Da, na\u0161a oprema je prilago\u0111ena razli\u010ditim vrstama morskog [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-8612","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pomo\u0107 i \u010desta pitanja - I\u017eanka Zadar<\/title>\n<meta name=\"description\" content=\"Sastavili smo popis \u010destih pitanja vezano za kupnju kod nas, kori\u0161tenje na\u0161eg pribora kao i za sami ribolov.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/izanka-zadar.hr\/en\/pomoc-i-cesta-pitanja\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pomo\u0107 i \u010desta pitanja - 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