PRIVACY POLICY AND PERSONAL DATA PROTECTION

IŽANKA-ZADAR D.O.O.
Otona Ivekovića 26, 23000 Zadar
OIB: 63843917860
Contact +385 23 331199
E-mail: info@izanka-zadar.hr
Web: www.izanka-zadar.hr

Effective date: 01.10.2025
Last updated: 01.10.2025

 

1. IDENTIFICATION OF THE DATA CONTROLLER

The controller of your personal data is:

IŽANKA-ZADAR D.O.O.
Otona Ivekovića 26, 23000 Zadar
OIB: 63843917860
E-mail: info@izanka-zadar.hr
Phone: +385 23 331199

For all questions related to the protection of your data, you can contact the above contact information.

 

2. COLLECTION AND TYPES OF PERSONAL DATA

2.1. Data we collect directly from you:

  • Identifikacijski podaci: ime, prezime
  • Contact information: address, email, phone number
  • Order information: purchase history, preferences
  • Payment information: (when paying online)

2.2. Data we collect automatically:

  • Specifications: IP address, browser type, device
  • Lokacijski podaci: općeniti podaci na temelju IP adrese.
  • Podaci o korištenju: pregledane stranice, vrijeme posjeta

    •  

    3. PURPOSES OF PROCESSING AND LEGAL BASIS

    Purpose of processing

    Legal basis (GDPR)

    Details

    Contract execution

    Article 6(1)(b)

    Order processing, delivery, invoicing

    Legal obligation

    Article 6(1)(c)

    Keeping accounts for 11 years, bookkeeping

    Legitimate interest

    Article 6(1)(f)

    Service improvement, system security

    Consent

    Article 6(1)(a)

    For direct marketing ONLY

     

    4. DIRECT MARKETING (ONLY WITH CONSENT)

    4.1. Based on consent, we may:

    • Send e-mail notifications about new products and promotions
    • Personalize offers based on purchase history
    • Use data for targeted ads via Google Ads

    4.2. Your rights regarding marketing:

    • You can withdraw your consent at any time
    • Objection to profiling for marketing purposes
    • Unsubscribe from e-mail messages via the link in each message

     

    5. DATA SHARING WITH THIRD PARTIES

    5.1. Trusted service providers:

    Service provider

    Purpose

    Basis

    Croatian post service (Hrvatska pošta)

    Product delivery

    Contract execution

    Google Analytics

    Traffic analysis

    Legitimate interest

    Google Ads

    Targeted ads

    Consent

    Payment service providers

    Payment processing

    Contract execution

    5.2. International data transfer:

    Data is mainly processed within the EU. If it is transferred outside the EU, we will ensure appropriate protection in accordance with the GDPR.

     

    6. USER RIGHTS UNDER GDPR

    You have the following rights that you can exercise through info@izanka-zadar.hr:

    6.1. Fundamental rights:

    • Right to access the data we process about you
    • Right to correction of inaccurate data
    • Right to erasure (the “right to be forgotten”)
    • Right to restriction of processing

    6.2. Rights specific to marketing:

    • Right to object to processing for direct marketing
    • Right to object to profiling for marketing purposes
    • Right to data portability (for data provided through consent)

    6.3. Deadlines for response:

    We will respond to your requests within 30 days.

     

    7. DURATION OF DATA STORAGE

    We retain data for as long as necessary to fulfill the purpose, and no longer than in accordance with legal retention obligations (e.g. 11 years for invoices)

    Data type

    Duration of storage

    Basis

    Accounts and fiscal documentation

    11 years

    Legal obligation

    Order data

    5 years from last purchase

    Legitimate interest

    Consent for marketing

    Until consent is withdrawn

    Consent

    Email communication

    2 years

    Legitimate interest

    8. DATA SECURITY

    We implement appropriate technical and organizational measures to protect your data, including:

    • Data encryption in transit and at rest
    • Regular security updates
    • Limited access to data only to authorized persons

     

    9. COOKIES

      9.1. Types of cookies we use:

      1. A) Necessary cookies:
      • They enable the website to function.
      • They do not require consent and do not store personal data.
      1. B) Analytical cookies:
      • Google Analytics – collects anonymous data
      • You can disable them via your browser settings.
      1. C) Marketing cookies:
      • Only with your explicit consent
      • They are used for targeted ads

      9.2. Cookie management:

      You can manage cookies through your browser settings or our consent banner.

      9.3 List of cookies we use

      Necessary

      Cookie Duration Description
      wpEmojiSettingsSupports session WordPress sets this cookie when a user uses emojis on a WordPress page. It helps determine whether the browser can display emojis correctly.
      cookieyes-consent 1 year CookieYes sets this cookie to remember the user's consent settings so that they are respected on subsequent visits to the site. It does not collect or store any personal information about visitors.

       

      Analytical

      Cookie Duration Description
      sbjs_migrations session Sourcebuster sets this cookie to identify the source of the visit and stores information about user actions. It is used to improve the user experience on the website.
      sbjs_current_add session Same as above.
      sbjs_first_add session Same as above.
      sbjs_current session Same as above.
      sbjs_first session Same as above.
      sbjs_udata session Same as above.
      sbjs_session 1 hour Same as above.

       

      10. CHANGES TO THE PRIVACY POLICY

      We may update this Privacy Policy. We will post any changes on our website with an indication of the date of the last update.

       

      11. CONTACT AND COMPLAINTS

      For any questions or requests regarding data protection, please contact us at:

      IŽANKA-ZADAR D.O.O.
      Otona Ivekovića 26, 23000 Zadar
      E-mail: info@izanka-zadar.hr
      Phone: +385 23 331199

      If you believe that your rights have not been respected, you have the right to file a complaint with the Agency for Personal Data Protection (AZOP).

      Thank you for your trust!